سياسة الاسترداد

At Abayas by Joumana, your satisfaction is our top priority.
• Upon delivery, you have the full right to inspect your order carefully.
• If the product does not meet your expectations, you may refuse to accept it immediately - no questions asked.
• Size exchanges are available should you require a different fit.
• Refunds are accepted within 24 hours of reception, provided the product is in its original condition, with the original label attached and packaging intact.
• For hygiene and quality purposes, any item that has been worn, used, or damaged after delivery will not be eligible for refund or exchange.
We are committed to offering you a luxurious experience with complete peace of mind.
Thank you for trusting Abayas by Joumana where elegance meets excellence.